Administrative Manager
Austin, TX 78704
Administrative Manager
Full Time • Austin, TX 78704
Benefits:
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
- Wellness resources
Position Summary
We are seeking an experienced Administrative Manager to oversee the day‑to‑day administrative and operational functions of our pain clinic. This role is critical to ensuring efficient clinic operations, regulatory compliance, excellent patient experience, and strong financial performance. The ideal candidate has prior healthcare management experience, strong leadership skills, and a solid understanding of pain management or specialty medical practices.
Key Responsibilities
- Oversee daily clinic operations to ensure smooth workflow and optimal patient experience
- Supervise and support administrative staff, including front desk, scheduling, and billing teams
- Manage patient scheduling, referral processes, and insurance verification workflows
- Ensure compliance with healthcare regulations (HIPAA, OSHA, state and federal guidelines)
- Coordinate with clinical leadership to optimize staffing, clinic flow, and provider schedules
- Monitor billing, coding, and collections in collaboration with billing partners
- Implement and improve policies, procedures, and best practices
- Handle patient concerns, escalations, and service recovery professionally
- Liaise with vendors, payers, and external partners
- Support accreditation, audits, and quality improvement initiatives
Qualifications & Experience
- Bachelor's degree in healthcare administration, Business Administration, or related field (preferred)
- 2–4+ years of healthcare administrative or practice management experience (pain management or specialty clinic experience strongly preferred)
- Strong knowledge of medical office operations, billing, coding, and insurance processes
- Familiarity with electronic health records (EHR/EMR) and practice management systems
- Proven leadership, organizational, and problem‑solving skills
- Excellent communication and interpersonal abilities
- Ability to manage multiple priorities in a fast‑paced clinical environment
ABOUT US
Our Specialty
We specialize in pain management within the medical specialty framework of Physical Medicine and Rehabilitation (PM&R) and Anesthesiology.
Our Focus
The focus of our care is to evaluate, diagnose, and treat neurological, muscular, and skeletal pain using a multidisciplinary approach which incorporates the use of diagnostic as well as therapeutic procedures whenever possible.
Our Approach
Whenever possible we utilize evidence-based diagnostic as well as interventional techniques to potentially improve recovery from injuries and chronic pain conditions. Whether pain was caused an accident or is physiologic in nature, an integrated team approach utilizing the expertise of highly trained professionals in a variety of disciplines is a strategy which offers many benefits over a single "monotherapy" option.
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